We are an organizational consulting collective which applies a design thinking approach to address challenges of our clients in the corporate, social (or development) and education spaces. We draw inspiration from the Swedish word lagom, implying simple, suitable and in balance.
Enabling impactful customer and employee experiences. Crafting relevant and meaningful frameworks, processes and policies.
Driving transformation by building capacity, capability and sustainability in for-profit and not-for-profit social enterprises.
Equipping the leaders of tomorrow with design thinking tools and mindsets, through collaborations, research and design sprints with academia.
LagomWorks in Action
For an analytics company seeking to redesign its data science go-to-market course offerings, we facilitated design sprints to identify core user personas and detail learning experience journeys. This helped determine differentiated course offerings for different users.
For a not-for-profit enterprise, we helped build org capability for increase in scale and complexity. This involved carrying out an extensive fact-finding exercise along with empathy-led research. In turn, this informed the design of culture, processes and policies.
At some of India's leading business schools, we have adopted a case-study based pedagogy focused on building the innovator's mindset through design challenges on relatable issues. We have brought our experience as design thinking practitioners to make the courses real.