Our Approach
Our Approach
Our proprietary IDEA(TM) framework offers a holistic approach that ensures validity (through depth) and reliability (through scale) of our research and design outcomes.
We see Design Thinking as an Enabler
Our Work
Selected Client
Case Studies
Strengthening Employer Brand
Our client is a start-up leader in the cybersecurity business, bootstrapped and heavily focused on profitability. A pioneer in the ZTNA security architecture space, it was recognized by Deloitte as one of the fastest growing technology companies for the second time in 2019 with a growth rate of 337%, ranking 17th fastest growing company in India Fast50 & 230 across Fast 500 Asia Pacific.
Reimagining the Employee Value Proposition for a leading European Bank
Our client was the Global Service Centres (GSCs) in India and Romania of a leading European Bank. The client was on the path of defining a new Employee Value Proposition (EVP) that would guide their Talent strategy in the near future to attract, engage and retain highly skilled employees. LW stepped in to help the client interpret the EVP as a continual dialogue between top-down narratives and bottom-up lived experiences and meanings.
Strengthening Leadership Capability and Digital Acumen
Our client is a Europe headquartered prominent global provider of printing inks and coatings for packaging applications and labels. A global market leader in advanced packaging ink, the Group has been operating for 6 generations, making it one of the oldest family-owned businesses in Europe. It serves customers in more than 100 countries.
Designing Digital led Employee Experience Strategy
Our client is a leading payment solution working towards its vision of becoming a leading fintech player. It was earlier a strategic business unit of a large diversified global giant, hived off post an organization restructuring exercise. With new leadership at the helm, the company embarked on a digital transformation journey aimed at delivering exceptional customer experiences. Recognizing the pivotal role of people and culture in this transformation, the HR organization was identified as the key driver of change.
Applied Design Thinking Course for PGDM Students for a Leading Private University in the UAE
The Design Thinking in Management course was shaped by LagomWorks for a leading private university in the UAE, ranked among the top 300 universities in the world for Business and Management Studies in the QS World University Rankings by subject.
Cultivating Inclusion: Strengthening Equality and Belonging
Our client was a leading global fashion retailer with equality and belonging as core values . They had been recognized as #1 company in the Refinitiv Diversity and Inclusion index, and as a leading performer in Bloomberg’s Gender – Equality Index. With the #BLM (Black Lives Matter) movement gaining steam in the US, the company wanted a comprehensive understanding of what inclusion, equality and belonging meant for the Asia organization, given the socio-cultural context and organizational dynamics. LagomWorks was selected as the preferred partner given its expertise in human-centred design.
Leadership for the Digital World : Coaching intervention for a leading Public Sector Bank
The BFSI sector was revamping its digital landscape across the globe to enable more personalised and secured banking and financial services for customers. 200+ leaders of one of the largest Public Sector Banks in India were to be coached on their IDPs to build competencies of Customer Focus and Digital Mindset, along with focusing on their personalized development needs.
Reimagining and Scaling Livelihoods in a Socially Sustainable Manner
A third sector skilling organisation sought to set up a social enterprise incubator intended to identify and support social enterprises with the potential to create resilient livelihoods in India. This came against the backdrop of the COVID-19 pandemic and ensuing migrant crisis that laid bare the vulnerability of the country’s informal sector. We carried out ethnographic research around identified livelihoods to identify challenges that social enterprises could solve.
Embedding High Performance Culture for a Global Publishing and Information Analytics
Our client is the global leader in the publishing and information analytics industry. In the midst of pivoting to digital, the company was looking at successful completion of key digital projects and making visible progress towards budgeted revenue and profitability. This had to be completed after the disruption caused by the COVID pandemic, which led to virtual working and new leaders joining the team in a virtual mode.
