Context:
A third sector skilling organisation sought to set up a social enterprise incubator intended to identify and support social enterprises with the potential to create resilient livelihoods in India. This came against the backdrop of the COVID-19 pandemic and ensuing migrant crisis that laid bare the vulnerability of the country’s informal sector. We carried out ethnographic research around identified livelihoods to identify challenges that social enterprises could solve.
Collaboration with LagomWorks:
We carried out long term ethnographic research on livelihoods in telemedicine and logistics. Research insights were translated to how-might-we statements that the challenges were based on. Our insights also defined the criteria on which the solutions proposed by early stage ventures or teams were evaluated.