Change by Design
How Design Thinking Transforms Organizations and Inspires Innovation
How Design Thinking Transforms Organizations and Inspires Innovation
A Handbook for Visionaries, Game Changers, and Challengers (The Strategyzer Series)
A little over a century ago Bronislaw Malinowski sailed to the Trobriand Islands, an archipelago now part of Papua New Guinea, to carry out anthropological research. At the time, the kind of research he intended to conduct was novel.
Our client was the Global Service Centres (GSCs) in India and Romania of a leading European Bank. The client was on the path of defining a new Employee Value Proposition (EVP) that would guide their Talent strategy in the near future to attract, engage and retain highly skilled employees. LW stepped in to help the client interpret the EVP as a continual dialogue between top-down narratives and bottom-up lived experiences and meanings.
Our client is a leading payment solution working towards its vision of becoming a leading fintech player. It was earlier a strategic business unit of a large diversified global giant, hived off post an organization restructuring exercise. With new leadership at the helm, the company embarked on a digital transformation journey aimed at delivering exceptional customer experiences. Recognizing the pivotal role of people and culture in this transformation, the HR organization was identified as the key driver of change.
The Design Thinking in Management course was shaped by LagomWorks for a leading private university in the UAE, ranked among the top 300 universities in the world for Business and Management Studies in the QS World University Rankings by subject.
The client, one of India’s pioneering social enterprise incubators, sought to understand how three of its tech-led early-stage portfolio start-ups could scale-up. In particular it sought to understand what the founders of the three start-ups should be focusing their energies on, over the next few months, to effect the scale-up.